Author Details

Gunawan, Akbar, Universitas Sultan Ageng Tirtayasa, Indonesia

  • Vol 6, No 1 (2018) - Articles
    QUALITY MEASUREMENT CUSTOMER SATISFACTION INDEX (CSI) METHOD AND IMPORTANCE-PERFORMANCE ANALYSIS (IPA) DIAGRAM PT. ASDP INDONESIA FERRY (PERSERO) Merak – Banten
    Abstract  PDF