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Vol 6, No 1 (2018) QUALITY MEASUREMENT CUSTOMER SATISFACTION INDEX (CSI) METHOD AND IMPORTANCE-PERFORMANCE ANALYSIS (IPA) DIAGRAM PT. ASDP INDONESIA FERRY (PERSERO) Merak – Banten Abstract  PDF
Akbar Gunawan, Iqbal Iqbal
 
Vol 4, No 1 (2016) PENGEMBANGAN MODEL LOYALITAS NASABAH PADA PERBANKAN SYARIAH (BANK SYARIAH MANDIRI) Abstract  PDF
Anita Ilmaniati, Iwan Inrawan Wiratmadja
 
Vol 9, No 2 (2021) THE INFLUENCE OF MARKETING MIX AND MARKETING ENVIRONMENT TOWARDS CUSTOMERS SATISFACTION TO ENHANCE THE LOCAL SMALL MEDIUM ENTERPRISES COMPETITIVE ADVANTAGE Abstract  PDF
Raditya Ardianwiliandri, Rio Prasetyo Lukodono, Remba Yanuar Efranto
 
Vol 3, No 1 (2015) PERBAIKAN DESAIN SISTEM DISTRIBUSI IKAN DENGAN MENGINTEGRASIKAN METODE PHYSICAL DISTRIBUTION SERVICE QUALITY (PDSQ) DAN LEAN SIX SIGMA PADA DISTRIBUSI IKAN DI KABUPATEN SIDOARJO Abstract  PDF
Wiwik Sulistiyowati
 
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